How do I become a member?
Simply sign up on our website or through our app. Membership is free and takes just a few minutes.
How do I download the Havit Rewards App?
Simply scan the QR code below or search the Apple App Store (IOS Phones) or Google Play (Android Phones).
How do I collect points?
You earn points every time you purchase Program Approved Products from a Participating Reseller/Branch, and scan or upload your invoice via the website or app.
What are the ‘Participating Reseller Branches’?
The list of Participating Resellers/Branches can be found here.
How do I scan my invoice?
Open our app, go to ‘Scan Invoice,’ and follow the prompts to capture and submit your invoice. See next section – Invoice questions for more details.
How do I check my points balance?
Log in to your account on our website or app, and your points balance will be displayed on the dashboard.
What can I redeem my points for?
You can redeem your points for a variety of rewards, including products, vouchers, and exclusive experiences. Check the list of rewards available here.
See section – Reward Redemption questions for more details.
Is there an expiration date on my points?
Points typically expire after 24 months. We’ll notify you before they expire.
Can I transfer my points to someone else?
Points are non-transferable and can only be used by the account holder.
What should I do if my points aren’t showing up?
Please allow up to 48 hours for points to appear in your account. If they still aren’t showing, contact the Customer Service team at anytime via the website or the app. [insert link to: havitrewards.com.au/contact-us]
How do I update my account details?
Log in to your account, go to your Profile and click ‘Edit Details’ to update your details.
How can I reset my password?
Simply select ‘Forgot my password’ on the ‘Login’ page, and ensure you are providing the correct email address used to create your account.
What if I forget my login details?
No worries! You can contact the Customer Service team at anytime via the website or the app.